Shipping

▸ COVID-19: We're open and shipping as usual

BIKO offers free shipping within North America on your order of $150 or more, after discounts and before taxes. We can ship to virtually any address in the world.

When you place an order, we will estimate shipping and delivery dates for you based on the shipping option you choose. Once you place your order, you will receive a confirmation email to the email address you provide upon checkout.

For more information on shipping, please see here.

Returns

All BIKO jewelry is designed and made in our Toronto studio with love and care. Your satisfaction is very important to us. If for some reason you are not fully satisfied, please note the following:

We will accept returns and exchanges on merchandise in its original unused condition, postmarked within 14 days of receiving shipment for refund or credit, less shipping costs. We do not accept returns after 14 days. All sales are final on discounted items.

For more information on returns, please see here.

For increased longevity, keep jewelry clean and dry using a soft cloth. Avoid wearing your jewelry in the shower or during exercise, and wear after applying perfume or hairspray. Protect your piece from rain and humidity. When not wearing, be sure to store inside a jewelry box or soft jewelry pouch, such as the pink branded BIKO pouch provided.

All BIKO pieces are plated in 14k gold or rhodium, over brass. They do not tarnish or cause discolouration on the skin. All earring posts are surgical stainless steel, and hypo-allergenic. Wear your BIKO jewels often; love them always.