GIFT CARD

Shipping

▸ BIKO offers FREE standard shipping on all orders $150+ within North America. International customers can enjoy affordable International shipping options as well.

When you place your order, choose from a few shipping options. You'll see estimated delivery dates listed based on shipping option chosen. Once you place your order, you will receive a confirmation email to the email address you provide upon checkout.

For more information on shipping, please see here.

Returns

All BIKO jewelry is designed and made in our Toronto studio with love and care. Your satisfaction is very important to us. In the event you are not fully satisfied, please note the following:

We will accept returns and exchanges on merchandise in its original unused condition, postmarked within 14 days of receiving shipment for refund or credit, less shipping costs. We do not accept returns after 14 days. All sales are final on discounted items (excluding the welcome discount).

For more information on returns, please see here.

Lifetime Warranty

▸ Our jewelry is designed to last a lifetime. That’s why we stand by every product, for as long as you own it. We are glad to make reasonable repairs on your BIKO piece, should the need arise. Simply contact us here.

General Care

For increased longevity, keep your jewelry clean and dry using a soft cloth. Avoid wearing your jewelry in the shower or during exercise, and wear after applying perfume or hairspray. Protect your piece from rain and humidity. When not wearing, be sure to store inside a jewelry box or soft jewelry pouch, such as the pink branded BIKO pouch provided.

All BIKO pieces are plated in 14k gold or rhodium, over brass. They do not tarnish or cause discolouration on the skin. All earring posts are surgical stainless steel, and hypo-allergenic. Wear your BIKO jewels often; love them always.